Job Description

Technical Program Manager

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for a passionate, driven, and intellectually curious Technical Program Manager to join the New Technology Engineering (NTE) organization. NTE is responsible for leading the engineering, validation, and production readiness for new cloud service capacity. This role has a direct and measurable impact in delivering Azure capacity leveraging server platform capabilities and architectures. Our key focus is in reducing the Time-to-Market (TTM) for new services and ensuring the quality and scalability of infrastructure capacity to enable Microsoft customers. A successful candidate for this role will leverage their analytical, leadership, and communication skills to deliver innovative solutions that will transform the way our customers interact with our products.

Responsibilities

• Manage the introduction of new cloud services, hardware platforms and the tools / processes to deploy next generation cloud infrastructure capabilities.
• Work directly with partner engineering teams across Microsoft to ensure new services meet the scale and cycle time specifications for high volume deployments.
• Analyze data to identify, prototype, and drive the implementation of technical and process improvements to increase the predictability, agility, and quality of our capacity deployment systems.
• Continuously drive improvements in the Time-to-Market (TTM) for the introduction of new cloud services
• Ability to effectively communicate with and influence partner teams.
• Provide technical and program leadership with respect and integrity.
• Drive technical projects from requirements through launch, including managing complex project schedules, mitigating risks, and keeping processes running smoothly.
• Develop status reports and communicate project status to stakeholders and senior management.

Qualifications

Required Qualifications

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 5+ years' experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 4+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• 1+ years' experience with large-scale distributed systems, datacenter infrastructure, and cloud services engineering.
• 3+ years' experience demonstrating ability to build relationships and influence in a matrixed organization.
• 1+ years' experience in using data analytics for continuous improvement and risk management.

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