Overview As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes. Responsibilities Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism Deliver exceptional customer service while juggling high volumes of in-person interactions Keep the sales desk area clean, organized, and ready for the day’s traffic Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need Qualifications Previous customer service and/or resort experience preferred Experience with outdoor activities or recreational sales is a plus Excellent communication skills—both written and verbal Confident with computers and Microsoft Office Suite Skilled at prioritizing and staying calm during busy times Outgoing, approachable, and genuinely excited to talk about skiing and riding Familiarity with RTP | One Resort software is a plus All full time seasonal team members can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties Discounted vouchers for skiing at Big Sky Resort for friends and family Discounted ski/snowboard rentals with a free team member lesson 25%-50% off F&B and Retail at all Boyne outlets Eligibility for affordable Team Member Housing Lodging discounts for friends and family Discounted Lone Mountain Ranch Cross Country Ski Trail Pass Wellness Day and Eligibility for PTO Monthly team member events #J-18808-Ljbffr Sugarloaf Mountain Corporation
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